PRIVACY POLICY AND COOKIES

1. Every time you use this website, you will be subject to the Privacy Policy in effect and you should review this text every time you use our website to make sure you accept the terms.

2. Your personal information you provide to us will be processed and saved in a file under the responsibility of CHOPEL and for the following purposes:

I. Preparation, implementation and enforcement of the sales contract or any contract to be concluded between us regarding the products you have purchased.

II. to respond to your requests. If you choose to use this service by clicking the WhatsApp option in our application, you confirm in advance that you have the WhatsApp application on your device and accept in advance that CHOPEL will direct your mobile number to WhatsApp Inc. to verify whether your number is already an application user. This service includes sending the relevant data to us for the number verification service. For more detailed information about how WhatsApp manages your personal data in relation to its services, we recommend that you review your privacy settings and read WhatsApp’s privacy policy;

III. With your consent, to provide you with information about CHOPEL or other brands of CHOPEL and / or products of companies operating in the sectors of decoration, textile, fashion or home products as well as cosmetics, leather products, and other accessory products, electronic commerce developing and supporting business activities; making commercial notifications via email or similar electronic communication tools (such as SMS) or phone calls regarding the products mentioned above. If you are a registered user on our site, you can change your preferences regarding receiving such notifications and edit your preferences by logging into the MY ACCOUNT section of this website. You can also unsubscribe by going to the Newsletter tab.

IV. If you have provided us with personal information about third parties, you will be responsible for informing that person or persons about the processing and use of their personal information and obtaining their express consent for the use of such information for the above-mentioned purposes. If you have purchased a product or gift card, the third party personal information provided by you will be used for the following purposes:

Managing the shipment of the product subject to sale and or checking the correct delivery

dealing with any questions or suggestions that you or a third party might have. V. If you have a Gift Voucher and you wish to return the product or products linked to this coupon through our website, the personal information provided by you will only be used in the return form for the following purposes;

(a) managing the return request and receipt of products at the door,

(b) To meet any of your requests for the Gift Voucher or the refund you request,

(c) to confirm that your return request has been accepted, and then send the Merchant Credit Card with the refund amount via email or any other similar electronic means.

VI. If you choose to save your card information, you will need to state your explicit consent to use the information required to activate and use the card. The CVV number of the card will only be used for the sale made and will not be recorded as part of the card information or used at a later date. Activating this feature will automatically fill in your information for future purchases, and therefore you will not need to re-enter your card information in every new transaction, this information will be deemed valid and active for future purchases. In the My Account Cards section, you will be able to change your cards at any time and withdraw your consent to make transactions with your card. CHOPEL stores and transfers card information in accordance with international basic confidentiality and security standards for credit and debit cards. Use of this feature may require you to change your password for security reasons. Please note that your security when using our website also depends on the protection and correct use of certain sensitive codes.

3. As the data control officer of the file where your information is stored, Feriköy Mh. Şerif Meriç Sk. No:4 D:4, Şişli your information on registered CHOPEL‘s personal qualities at Istanbul confidential hello@chopel.com my email address “Data Protection – CHOPEL‘s Turkey” via an email message you send to the attention of access to this information, rectification, cancellation and your rights to appeal is committed to ensuring that you use it. If necessary, you will be asked to submit your identity card, passport or other valid identity document. We will be able to ask you to send us a copy. As the subject of the information in question, you will also have the right to apply to the aforementioned data control body in order to exercise your following rights: – To learn whether your personal information is processed, – To learn for what purposes your information is processed and whether your information is used for those purposes, – To third parties to whom your personal information is transferred about getting information and said information being transmitted Turkey outside the transferred learning – if you think that personal information may be incomplete or incorrect processing to request correction – if you think that the processing purpose of your information in personal qualities no longer be resolved to request the deletion of such information or destroyed, – personal Objection to the negative consequences of the processing of your information by automated means, – The damage you suffered as a result of the illegal processing of your information to claim compensation.

4. We may need to disclose or transfer certain other companies that are part of the CHOPEL you have given us in order to achieve the purposes stated in section 2 above and operate in the sectors mentioned above. We would like to inform you that when you register as a member of this website and provide your information, you have given your explicit consent to our disclosure and / or transfer of such information to the above-mentioned CHOPEL companies. Analyze the transactions carried out on our website to provide sufficient assurance to our users in our business activities (fraud investigations, invoice collection, membership and reward programs, technological service procurement, financial transaction management, logistics services, shipping, order management and customer service and / or purchases. or to CHOPEL‘s affiliates and affiliates, third party data processors, enforcement centers, financial institutions or other third party service providers who assist us when necessary to process your purchases. When you provide information on this website or to us, you expressly consent to the disclosure and processing of your information as specified by us. This access / provide presented, the effectiveness of the service you have given consent for the disclosure order will also include suppliers to be built outside of Turkey.

5. The user (you) guarantees that the information provided is true and accurate and undertakes to notify us of any changes in this information. The user will be responsible for the damage or loss that our website (www.chopel.com), website manager or any third party may suffer due to inaccurate, incomplete or incomplete information stated in the registration form.

6. Information about cookies: We use cookies on this website, which are small text files containing information obtained during your visit to the website and whose main purpose is to improve your experience of visiting the website (www.chopel.com). Please read on to learn more about the cookies we use, their purpose and other aspects that may be of interest to you.

Information about cookies

What is a cookie?

A cookie is a small text file that a web page places on your computer, phone or any other device to collect information about your visit to that website. Cookies are necessary to facilitate your browsing during your visit and to make the site user-friendly and do not cause any harm to your device. In this Policy document, the general term “Cookies” is used as the main information storage method used on this website, while the “Local Storage” area of ​​the browser is used for the same purposes as Cookies. All information in this section is also valid for this “Local Storage”.

What are Cookies used for on this website?

Cookies are one of the main elements of the functioning of our website. The main purpose of cookies is to improve your experience of visiting our website. For example, they are used to remember the preferences (language, country, etc.) you made during your current visit for your future visits. The information collected by the cookies enables us to improve the suitability of the site to the individual preferences of the users, faster searches, etc. by evaluating the usage patterns and figures. If we have obtained your consent by informing you in advance, we may from time to time use Cookies, tags or other similar tools to collect information that will allow us to show ads based on the analysis of your browsing habits from our own website or from third-party websites or other means.

What are Cookies not used for on this website?

Your address, password, credit or dWe do not store sensitive personal information such as your ebit card information in the cookies we use.

Who uses the information stored in cookies?

The information stored in the Cookies on our website is exclusively used by us, except for those that are used and managed by external organizations to provide services requested by us to improve the experience of users during their visit to our website and are defined below as “third party cookies”. The main uses of these “third party cookies” are to obtain access statistics and to guarantee the security of payment transactions.

How can I prevent the use of Cookies on this website?

If you choose to prevent the use of Cookies on this website considering the above limitations, you will first need to disable the use of cookies in your browser and then delete the saved cookies associated with this website. You can use the option to prevent the use of cookies at any time.

How can I disable and prevent the use of cookies?

You can limit, block or delete the cookies used on this website at any time by changing the settings of your browser by following the steps stated below. Cookies can normally be configured in the “Preferences” or “Tools” menu, as the settings menu of each browser is different. For more information on configuring cookies, please check the “Help” menu of your browser.

Which cookies are used on this website and for what purpose?

The following table shows the cookies, tags and other similar tools used on this website, together with information about their intended use, duration and management (own or third party). Technical and personalization cookies: for identification and verification, browsing, interface customization, favorites … These cookies are used to identify the user during the session, to prevent repeating access to the website, to speed up certain transactions on the website, to remember the choices made during the session or during the visit, visit. It is used to remember pages that have been passed, etc. COOKIES PURPOSE DURATION MANAGEMENT User identification Used to identify and authenticate the user. It also includes technical information about the user’s session, such as waiting time for connection, session identifier. Session Own cookies The session identifier is used to identify the User’s http session. Commonly used in all web applications to define user requests during the session. Session Own cookies Visit status They provide the opportunity to define the user’s visit status (start of session, first page, first access, browsing status, voting status, etc.). Session Own cookies User selections The session values ​​preferred by the user such as store, language, currency, products, size are stored. Session Own cookies Favorites and last selections They allow the user’s favorite choices (eg stores) and last choices (stores, products, consent to set cookies, etc.) to be remembered in subsequent web sessions. Persistent Own cookies SHOPPING CART They save information about the mini shopping cart, such as the identification of user information associated with the previously mentioned basket. Session Own cookies allow changes to be made between Protocol Secure (https) and insecure domains (protocol). Session Own cookies Visit analysis cookies These cookies obtain general information about the user’s access to the website (not its content) and are intended to subsequently provide aggregated information for statistical purposes. COOKIES PURPOSE DURATION MANAGEMENT Resource (WC_GASource) They are used to determine the origin of the user when accessing this website. For example, whether the product details page is accessed from a product grid, from a search engine or from an external website. Permanent Own cookies Google Analytics (__utma, __utmb, __utmc, __utmd, __utmv, __utmz, _ga…) User access to the website by Google They enable the monitoring of the website with the Google Analytics tool, a service offered to obtain information. Some of the data recorded are: the number of visits to the website of the user, the dates of the first and last visit, the duration of the visits, the page from which the user accessed the website, the search engine the user used to access the website and the link he clicked, where the user accessed the world, etc. The configuration of these cookies is predetermined by the service offered by Google, and the information generated by the cookie regarding the use of your website is Google, Inc. (a US company). transferred and stored by. Therefore, to learn more about the cookies it uses and how to avoid it, go to Google Analytics privacy. We recommend that you review the affiliate page, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. Please note that we are not responsible for the accuracy and content of third party websites. Please note that we are not responsible for the accuracy and content of third party websites. Persistent Third-party Shopping analysis cookies These cookies allow us to collect information about the device on which shopping is made on the website, and to check whether the transactions offer sufficient assurances to the customer. These cookies never contain sensitive information such as card information. COOKIES PURPOSE DURATION MANAGEMENT Shopping device (thx_guid) It enables us to define with which type of device (computer, phone, etc.) purchases are made for further analysis and its purpose is to provide sufficient assurance to our customers in their purchasing transactions. The information stored in these cookies is collected by an external company (Cybersource) to carry out these analyzes. Permanent Third party This fact sheet will be updated as soon as possible as the services offered on this website change.

Although they are always tools to be used for the same purposes as those included in this table, in any case, the fact sheet may temporarily not include a cookie, tag or other tool due to the update.